Referral Candy & Affiliate
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Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.
July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)
I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.
We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend
Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.
Thank you for your kind words. Dwight will be delighted to hear it! - Tom
Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around
Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris
Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!
I'm happy I was able to assist! Thank you for your appreciation! - Lorraine
Awesome customer service ! Tomas was incredibly helpful in helping me set up the app and integrate it with my existing store. Very well done
Karen was great, spoke on the phone and was very clear and made me feel confident with the program
Great customer service Derek was super helpful answering all our questions! The program integrates with Shopify with no effort.
Lorraine from customer service helped to clarify how cash rewards could work through Recharge. Haven't had a chance to jump in too much, but overall templates look very customizable (options to edit code directly is a plus) and it's quick to set up