Rezensionen (2.160)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
23. April 2020

I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.

Mrs. Mason's Co.
Vereinigte Staaten
Etwa ein jahr mit der App
2. Januar 2019

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

GraciaFashion
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 22. Juni 2018

Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!

The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)

Organic Beard Supply
Vereinigte Staaten
Etwa ein jahr mit der App
28. Mai 2019

Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.

Hazel Village
Vereinigte Staaten
Etwa ein jahr mit der App
15. Mai 2020

It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.

KatKin
Vereinigtes Königreich
Etwa ein jahr mit der App
1. Mai 2018

Quite intuitive, best referral app out there. For the part that's not intuitive (enough), there is excellent customer service over the app.

Vanmorgen
Niederlande
Etwa ein jahr mit der App
8. Juni 2018

Easy to use from a customer, advocate standpoint.

Pulve
Niederlande
Etwa ein jahr mit der App
18. Oktober 2019

We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.

P L A N E T // N U S A
Dänemark
Etwa ein jahr mit der App
22. Januar 2021

The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.

Smartvine
Vereinigte Staaten
Etwa ein jahr mit der App
25. Mai 2022

Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.

Narwal Canada
Kanada
Etwa ein jahr mit der App
ReferralCandy hat geantwortet 31. Mai 2022

Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris