Referral Candy & Affiliate

Referral Candy & Affiliate

Rezensionen (2.143)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 18. Juli 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The Hyperspace Lighting Company
Vereinigte Staaten
10 monate mit der App
ReferralCandy hat geantwortet 9. Juni 2023

Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine

Bearbeitet am 2. Oktober 2020

The app is functioning and support was good BUT despite fairly high sales of $10k per week, we're not getting purchases from referrals. Not digging that it only lets you have one referral program running and not multiple programs / offers... you're stuck with whatever you initially promise.

Alpha Gripz
Vereinigte Staaten
5 monate mit der App
ReferralCandy hat geantwortet 13. Mai 2021

NB: This review is from 2020, about a previous version of ReferralCandy.

Thanks for the review! Some campaigns do take more than a couple of months to build momentum. We are ...

21. August 2018

I had high hopes for Referral Candy but the service was ineffective and and the customer service was disappointing.

Funkits
Vereinigte Staaten
4 monate mit der App
ReferralCandy hat geantwortet 13. Mai 2021

NB: This review is from 2018, about a previous version of ReferralCandy.

Thank you for your feedback. I hope in the future you can give us another try so we can deliver a ...

29. Dezember 2023

Overall the product is easy to use but very poor in execution. You have to create what seems like a million discount codes which clutter your shopify discounts area. You have a seperate tool to upload your look and feel which is archaic and not very intuitive. No gamification and little customisation on what is offered. Overall the product is very poor especially given the other products on the ...

PÄRLAToothpasteTabs
Vereinigtes Königreich
3 monate mit der App
ReferralCandy hat geantwortet 3. Januar 2024

We appreciate the feedback. Seriously.

I noticed you guys signed up again right after the first account was cancelled. We are very eager to make your ReferralCandy experience ...

23. Juni 2016

Wasn't very successful for me, the most frustrating part was being hounded with emails from them, had to ask them to stop!

Misformake
Vereinigtes Königreich
Etwa 2 monate mit der App
ReferralCandy hat geantwortet 13. Mai 2021

NB: This review is from 2016, about a previous version of ReferralCandy.

Thanks for the review. Unwanted emails is a bad experience and I apologize for this. We have since ...

Bearbeitet am 1. Oktober 2023

I had initially written a 5 star review after being asked to many times by the (bordering on obsequious) customer support team.
Setup was fine, if rather time consuming.
Once in the testing phase, I noticed a couple of bugs - social media links didn't work on what they call the 'Share Page' and on mobile view , a horizontal scroll bar was visible on the front end - a sign that an element on the ...

Pixie Wing
Neuseeland
13 tage mit der App
ReferralCandy hat geantwortet 21. September 2023

Thanks again for writing this awesome review and we're also hoping that our services will generate MORE sales for you!
- Cris

Bearbeitet am 17. Juli 2020

Unable to toggle on/off! The app does what it says, however, if you wish to de-activate, there is no toggle on/off button. If you wish to cancel your free trial, there is no cancel membership in accounts/billing. There is a big Delete all information button, but it doesn't say if that cancels the membership. Please just add a few simple buttons to allow transparency for users to turn off program ...

Kojo Fit
Australien
13 tage mit der App
ReferralCandy hat geantwortet 13. Mai 2021

NB: This review is from 2020, about a previous version of ReferralCandy.

I appreciate your feedback. Because of this, we are working on a better, more intuitive experience ...

1. September 2016

This app has great bones, but it leaves a lot to be desired.

PROS:
It is certainly a comprehensive app, with lots of control, lots of options and the setup and walkthrough process is spot on. Really great on that front.

CONS:
After getting the emails setup, getting the app installed and running, I went to examine the "pages" that my customer sees when they are engaging with the referral program. ...

Anywhere Wild
Vereinigte Staaten
Etwa 23 stunden mit der App
ReferralCandy hat geantwortet 22. Dezember 2020

NB: This review is from 2016, about a previous version of ReferralCandy.

Thanks for your feedback! Our merchants have emphasized the importance of brand experience, and we've ...

14. September 2015

$149 a month if you want to use your own HTML templates for the emails that the app sends to customers. The standard 'free' templates are very basic with very few options. Discount code limitations mean that you can either have full automation or adequate fraud prevention, but not both. Very high fees for what is basically an automated email dispatch system.

Savvyrow
Vereinigtes Königreich
Etwa 3 stunden mit der App
ReferralCandy hat geantwortet 22. Dezember 2020

NB: This review is from 2015, about a previous version of ReferralCandy.

Thank you for your feedback. We took your feedback into account when we updated our app:

- All plans ...