Referral Candy & Affiliate
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Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources. Jessa was super helpful!
Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a positive experience with ReferralCandy. If there's anything we can do to improve your experience or make things even smoother for you, we'd love to help. Whether it's optimizing your referral program, answering any questions, or providing additional support, we're here for you. Let us know how we can make your experience a perfect one! :)
Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.
Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand!
- Charlie
Thank you Lariza for helping us set up our referral program exactly the way we want! Great communication with attention to detail, and lots of customisable options to best elevate our subscription service. Excited to see how the referral program grows. Cheers!
You are very welcome, and thanks as well for such a wonderful feedback. We really appreciate it.
- Riz
I recently had the pleasure of interacting with Charlie from Referral Candy Support, and I couldn't be happier with the experience. Charlie was incredibly helpful and quick to respond to all my inquiries. His professionalism and efficiency made the process smooth and stress-free. I truly appreciate the excellent support and would highly recommend Referral Candy to anyone based on my experience with Charlie. Thank you for the outstanding service!
Thank you so much for your kind words! We’re thrilled to hear about your great experience. Our team takes pride in delivering top-notch support, and your feedback reaffirms our commitment to helping our merchants succeed. If you ever need any further assistance, we're always here to help. Thanks again for choosing ReferralCandy!
- Charlie
Tested several referral programs compatible with Recharge, and this one is by far the smoothest. Seamless integration and top-notch support. Jessa from customer service was especially helpful :-D
Appreciate the feedback! Happy to hear the integration’s been smooth and that support hit the mark. Always here if you need help with anything else.
- Jessa
Referral Candy is amazing! Easy setup, seamless integration, and automated referrals. Customizable campaigns and great analytics boosted my sales and customer engagement. Highly recommend!
This is such a great feedback. Thank you so much for sharing your thoughts and experience with us.
- Riz
I appreciate how quickly and efficiently Charlie resolved my inquiries, which I've been stressing out about for the past few months. Thank you!!
Thank you for the kind words. I’m really glad I could help clear things up, especially after it had been on your mind for a while. Don’t hesitate to reach out if anything else comes up — always happy to help.
- Charlie
Overall has been a great way to reward our customers. Also Roj was super helpful with customer support.
Thanks so much for the lovely feedback! 😊 So glad to hear the platform’s been working well for you and that I could help out when needed. Always here if you have more questions or need a hand with anything down the line!
- Roj
Meets all my needs to set up a referral campaign efficiently. Customer service has been spot on -- in particular, Innah and Roj have been helpful in quickly answering any questions I have and resolving my issues.
We're thrilled to hear that our app is the perfect fit for your business needs. And thank you again for writing this amazing review.
- Roj and Innah
I had the pleasure of working with Riz (Lariza). As a new user of ReferralCandy, I had a bunch of questions — even some silly ones, lol. Riz was incredibly patient and knowledgeable, and she answered all of my questions thoroughly. She even went above and beyond by inviting a technical specialist to our demo call to help with the integration, since I’m not a tech person.
Thank you for sharing your experience! I'm so happy to know that I was able to guide you through the setup and ensure all your questions were answered—there’s no such thing as a silly question! If you ever need anything else, don’t hesitate to reach out. Welcome to ReferralCandy!
- Riz