Calificación general
4,9
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de abril de 2020

App works really well and very easy to set up. Jon gave us some help on the fraud protection side which was very reassuring and seems to work well to protect the seller.

Hugs & Co.
Reino Unido
6 meses usando la aplicación
10 de junio de 2020

We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.

Goodness Grains Gluten Free Bakery
Irlanda
6 meses usando la aplicación
29 de enero de 2020

We're using Referral Candy to launch our latest referral program. Super simple set up and configuration. The only gotcha during our integration testing was that the fraud prevention was catching our self referred orders, but I guess that's a good thing :). Their support was super responsive and Karen helped me understand exactly what was going on and aided me in placing a successful test order.

Knack
Estados Unidos
6 meses usando la aplicación
28 de febrero de 2023

Great customer support experience. JC really helps solve the issue, hope we will have a good coporation later.

Shokz
Estados Unidos
6 meses usando la aplicación
ReferralCandy respondió 2 de marzo de 2023

Thank you the review! I'm happy to have solved the issue for you. Hit us up any time if you have questions. - JC

13 de diciembre de 2021

Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!

Apothia
Estados Unidos
6 meses usando la aplicación
ReferralCandy respondió 13 de diciembre de 2021

Thanks so much for the review! Reach out any time! - Mardie

19 de diciembre de 2018

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Cubo AI智慧寶寶攝影機
Taiwán
6 meses usando la aplicación
2 de mayo de 2023

The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated

Purvival
Suiza
6 meses usando la aplicación
ReferralCandy respondió 4 de mayo de 2023

I also apprecitae your kind words and it was my pleasure assisting you with your concerns.
- JC

29 de enero de 2021

Excellent client service, thank you Tom K. !!! However, some of the features are not translated into French (ex: the widget) which makes it incomplete to use in French language :(:( It would be great if this could be taken into account and improved.

Les Candides
Francia
6 meses usando la aplicación
6 de julio de 2022

Needed help with support to get things started but their support team was great - very helpful and responded quickly.

Amberjack
Estados Unidos
6 meses usando la aplicación
ReferralCandy respondió 12 de julio de 2022

My pleasure! Let us know anytime you need help. Thank you again for the review.
- Vino

Fecha de modificación: 15 de abril de 2021

I'm still working on launching our referral program, but so far the support from JC and Lorraine on the RC team has been very helpful! Happy with the app and support so far.

Wish Wholesale
Estados Unidos
6 meses usando la aplicación