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Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!
Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.
So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended
Great app and really helpful team. They helped me to make all theme customizations I needed very fast.
Thank you for your kind words. If you need further help, just let us know - Lorraine
Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.
We're so glad to hear your feedback! If you have more questions, we're here for you - Cris
got very promptly support from Lorraine to get my campaign up and running. UI is easy to use and setup time was very minimal.
I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Lorraine
Convenient because you can customize the settings.
Furthermore, the support system is also substantial.
They will respond quickly and politely to your questions.
Thank you for your kind review! Let us know if you need any help. - Darren F.
Since I started to use this app I am having difficulty using the app but thanks to Katherine, member of their support team. Thanks for clearing up all of my questions, quite useful app.
You are definitely welcome, and it was a pleasure helping you out. :)
- Katherine
Edmund and Tom were perfect! They understood my problem and they took the right decision for my store.
Great customer service!
Max
It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!
Thank you for your review. Let us know if you need help with the interface! - Caye