Referral Candy: Recomendación
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.
Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :)
-Val
Such Amazing Support. Adam practically held my hand, through testing and gave great tips and advice. I am thrilled to have this in my arsenal of marketing tools.
Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!
**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.
***prior review:
This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.
Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.
So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended
Great app and really helpful team. They helped me to make all theme customizations I needed very fast.
Thank you for your kind words. If you need further help, just let us know - Lorraine
We are using the app for almost a month now and it seems to be working just fine. Responsiveness of their support team is truly outstanding!
Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.
We're so glad to hear your feedback! If you have more questions, we're here for you - Cris
Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you
Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.