Reseñas (2.140)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de agosto de 2022

Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.

Bibliotheca
Estados Unidos
Alrededor de 1 hora usando la aplicación
ReferralCandy respondió 31 de agosto de 2022

I appreciate the review! Let us know whenever you need assistance! - Jessa

1 de mayo de 2023

Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate!

NURSELY
Australia
Alrededor de 1 hora usando la aplicación
ReferralCandy respondió 4 de mayo de 2023

Thanks as well for taking the time to talk to me today. Please do not hesitate to reach out anytime. :)
- JC

19 de febrero de 2021

JC is helping me a lot to make a super referral program! Thanks for your quick and kind support, I will recommend this team work for sure.

MiCleo&Co
España
1 día usando la aplicación
2 de noviembre de 2022

Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app

The Whimsy Crystal Shop
Estados Unidos
Alrededor de 1 hora usando la aplicación
ReferralCandy respondió 14 de noviembre de 2022

We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine

16 de mayo de 2023

JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.

Hachi Shears
Estados Unidos
Alrededor de 1 hora usando la aplicación
ReferralCandy respondió 17 de mayo de 2023

I'm here for you anytime! :)
Thank you so much for this review.
- JC

11 de diciembre de 2019

Good app, great customer service. The customer service responded very quickly!

I'm still trying to use this app and hope to bring a lot of sales to my store.

Jeeback
China
1 día usando la aplicación
11 de marzo de 2021

We have been searching for a referral program for awhile and ended up with RC. After logging in on my own I was having issues navigating and building out all our communications and understanding the integration. Thankfully I used the "chat" option and Karen popped up as my saving grace! She was concise, friendly, and SUPER easy to work with and walked me through everything without ever making me feel like my questions were stupid. Thanks to her we were able to build out quickly versus what would have taken me days while I explored. Highly recommend working with their service team to get you up and running quickly!

Charleston Shoe Company
Estados Unidos
1 día usando la aplicación
16 de enero de 2019

just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.

Pluto Pillow
Estados Unidos
1 día usando la aplicación
29 de octubre de 2020

Derek offered phenomenal support for all my questions and solved every single one, even the ones I thought would be a dead end!

SPCC SAMPLE SALE
Sudáfrica
1 día usando la aplicación
3 de abril de 2020

I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.

Lyfebooks
Estados Unidos
1 día usando la aplicación