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Maricris helped me restore my access to the platform quickly and efficiently. I am very happy with the support provided.
Thanks so much for the review! If you have any concerns, just let us know. - Maricris
JC was extremely helpful! Answered all my questions. The app is great I set the entire app up in under 30 minutes and tested it. All the questions I had were immediately answered via their live chat. I highly recommend + customer service is great. App is very clean and it seems like it is marketing-driven VS just an app that doesn't have much marketing drive. I think the developers of the app want you to have viral referral campaigns as it's a win-win compared to other affiliate apps which are not really prioritizing the success of the affiliate program. 5/5 stars
Thank you so much for this wonderful review. I'm really happy that you appreciated my assistance. Feel free to reach out anytime you need help. :)
- JC
Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)
Great customer service, responds within minutes. Thank you Karen for all the help in getting me accustomed to the app.
Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too
Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz
It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem
Thank you for your kind words. Dwight will surely be delighted to see this! - Tom
$149 a month if you want to use your own HTML templates for the emails that the app sends to customers. The standard 'free' templates are very basic with very few options. Discount code limitations mean that you can either have full automation or adequate fraud prevention, but not both. Very high fees for what is basically an automated email dispatch system.
NB: This review is from 2015, about a previous version of ReferralCandy.
Thank you for your feedback. We took your feedback into account when we updated our app:
- All plans now include access to full customization of templates. There is no need to pay more for using your own templates.
- We have also upgraded our app to be able to generate unique coupon codes. So you can have the best of both worlds: both full automation and good fraud prevention.
We hope this addresses your concerns, thanks for trying us out. - Jaime R.
Tippy was so good helping me, Im triying the app and I like it! I think that it has a lot of potential. Thanks again Tippy!
App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno
Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)
I am here to help anytime you need it. Thank you! :)
- Jelson