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In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.
Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza
Riz was great she was able to help me with my request in a short time. She is very friendly and professional.
Thank you so, much!
It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz
Very good service
Thank you so much!! I really appreciate this.
- Jessa
Lorraine replied promptly and attentively. She has a deep understanding of the system and is very friendly. She resolved all my doubts, and I am very grateful for her assistance.
Thank you so much for this review! You were also svery easy to work with and I enjoyed assisting you. :)
- Lorraine
We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.
Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene
JC was extremely helpful and was able to process my request in no time. Thank you for your great service!
Thank you as well for writing this review, appreciate it!
- JC
Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!
You are welcome, and thanks again for writing a review. I really appreciate it. :)
- Katherine
the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)
Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :)
- JC
Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!
We're also excited to see great results on your referral campaign. Thanks again for your patience and for writing a review. :)
- Katherine
Jessa was great! Very quick and sharp, thank you very much :)
Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :)
- Jessa