Referral Candy: Recomendación , 2.132 reseñas
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Katherine is a specialist in customer assistance. 100% recommended
Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance.
- Katherine
We've just started using with ReferralCandy. Their support team has been really responsive, helpful and thorough. I feel like they really want to help answer my questions and assist with my issues, rather than just treating me as a number. We're really happy with the responses we got. Thanks JC!
Yes, customer satisfaction and resolution is our top priority. I'm glad to have assisted you today. Thanks again for this review. :)
- JC
we had lots of initial problems due to our needs, but JC helped us a lot
thanks
I had a great time assisting you with your concerns. Thanks again for your patience and for writing a review for us. :)
- JC
JC was very helpful in answering my onboarding questions.
Thanks for reaching out and for choosing to use ReferralCandy. Feel free to message us anytime you need help.
- JC
Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!
Thank you so much and it was a pleasure to have assisted you today. :)
- Ines
Cris was a brilliant help. First class customer service and she went above and beyond to help me set up my referral program. Thanks Cris, im excited to see the impact referral candy will have on my business
You are very much welcome, and we are also excited to see the success of your referral program.
- Cris
Cris was awesome in helping us get the final pieces together with this app. She was immediately available when I asked a question in chat and found my problem within a couple of mins. What could have been a really annoying evening, she got me square and moving on faster than I ever expected! Thank you Cris!!
Glad to have resolved this concern for you and made your night easier. ;p
Please do reach out anytime you need help, and thanks again for writing this review.
-Cris
I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.
Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.
I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.
We are also excited to see how our referral program will help boost your sales! And again, thank you so much for writing this awesome review. Talk soon. :)
- Katherine
We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!
It was a pleasure assisting you with your concerns. Talk to you soon. :)
- Irene
Irene was super helpful in answering all my questions before I was ready and comfortable to switch my campaign to live. Very knowledgeable and patient!
You were such a delight to talk to. Thanks again for this awesome review. :)
- Irene