Calificación general
4,9
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
6 de junio de 2022

great app it's helping us a lot! the customer care is great they follow you step by step suggesting the best way to give the best services to the people 5 stars!

Enecta.en
Países Bajos
Más de 1 año usando la aplicación
ReferralCandy respondió 7 de junio de 2022

We thank you for this awesome review! I'm glad I was able to answer all your concerns and provided suggestions on how you can improve your referral campaign. :)
- Jelson

Fecha de modificación: 7 de marzo de 2019

Customer service team especially by the name of Jon helped me out and really was patient and reached out to me after I was not sure If anyone would even get back to me, but they initiated a response after my last conversation showed I was not getting the help I was looking for. The representative Jon came through and followed up to ensure I was able to get the integration of the Recharge and Referral Kandy API Beta integration Jon was Very helpful, fast and responsive to my questions. I really appreciate when customer success persons like Jon showed up and really help out a customer on their e-commerce business.

Curlkit
Estados Unidos
Más de 1 año usando la aplicación
18 de junio de 2019

I just had a great on-boarding session with Tippy! He not only walked me through the app, but provided a lot of insight into referral marketing for online retailers. I feel comfortable contacting him going forward with any questions that I may have. YAY! Thank you!

Tiny Organics
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 17 de diciembre de 2020

I had a little misunderstanding with Referral Candy but got it cleared up with some great customer service by Lorraine. She's got the right stuff, please promote her and give her a fat bonus.

RV-4G.com
Estados Unidos
Más de 1 año usando la aplicación
18 de marzo de 2021

The app is really great. It works great and has helped me increase my sales. I had some initial difficulties in connecting to the site, but the assistance immediately helped me to solve the problem and for this I thank the assistant Dwight who helped me.

ProLon® Europe
Italia
Más de 1 año usando la aplicación
23 de agosto de 2018

Tippy was really awesome. He helped me locate how to create my own custom heading for our referral program! Great Customer Service!

Platinum By Matilda Jane Clothing
Estados Unidos
Más de 1 año usando la aplicación
21 de octubre de 2019

Works great, we get so many referral sales from it and it's all automated so we don't have to do much at all! Super happy and they have good support!

TushBaby
Estados Unidos
Más de 1 año usando la aplicación
7 de junio de 2022

I think it's the best product for doing a subscription referral program on ReCharge. Exactly what I was looking for. The support team is super helpful and responsive. Definitely would recommend it.

STICKII
Estados Unidos
Más de 1 año usando la aplicación
ReferralCandy respondió 8 de junio de 2022

We're glad to have provided you the best services and customer service. Pleasure is ours. Thanks again for this amazing review. :)
- Jelson

9 de septiembre de 2020

We are in the setup process now, but Derek from Customer Success has been a huge help in customizing our assets and creating a better brand experience. Although we haven't implemented the program yet, so far, so good with the support from ReferralCandy

Lord Jones
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 19 de agosto de 2020

Great customer service from Lorraine! Referral Candy is easy to use and integrates well with Shopify and other apps.

Greenheart Juice Shop
Estados Unidos
Más de 1 año usando la aplicación