Referral Candy: Recomendación

Referral Candy: Recomendación

Reseñas (2.175)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de junio de 2022

We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.

Shoo For Good
Estados Unidos
11 meses usando la aplicación
ReferralCandy respondió 27 de junio de 2022

Pleasure is mine. So nice chatting with you and thank you for this review.
- Katherine

Fecha de modificación: 6 de febrero de 2020

I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.

**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.

ADK Purveyors LLC
Estados Unidos
11 meses usando la aplicación
ReferralCandy respondió 13 de mayo de 2021

Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!

15 de agosto de 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

CaseItOnline
Pakistán
11 meses usando la aplicación
ReferralCandy respondió 16 de agosto de 2022

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :)
- Cris

Fecha de modificación: 16 de julio de 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.

July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Lightdrop
Estados Unidos
11 meses usando la aplicación
30 de abril de 2020

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Bolt Coffee
Estados Unidos
11 meses usando la aplicación
Fecha de modificación: 18 de julio de 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The Hyperspace Lighting Company
Estados Unidos
10 meses usando la aplicación
ReferralCandy respondió 9 de junio de 2023

Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine

9 de agosto de 2018

We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend

Pure Pet Food
Reino Unido
10 meses usando la aplicación
16 de septiembre de 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Recess
Estados Unidos
10 meses usando la aplicación
ReferralCandy respondió 16 de septiembre de 2021

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

22 de agosto de 2022

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Ballet
Estados Unidos
10 meses usando la aplicación
ReferralCandy respondió 23 de agosto de 2022

Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris

11 de abril de 2022

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

This is Unfolded
Reino Unido
10 meses usando la aplicación
ReferralCandy respondió 1 de junio de 2022

I'm happy I was able to assist! Thank you for your appreciation! - Lorraine