Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Katherine helped me for an hour or so until everything was ready.
I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.
She is someone every company should hold tight to and tbh, i'd give her a pay raise.
A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.
11/10 rating. Thanks again.
Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine
Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.
Thank you for your review. Let us know if you need help with the liquid code! - Darren F.
Jessa, were absolutely fantastic in helping me get started with ReferralCandy. Herexpertise and patience were invaluable, especially as I'm new to the world of referral programs. She took the time to understand my needs and tailor her recommendations accordingly, ensuring I got the most out of the platform. 5 stars out of 5!
Wow! This definitely made my day. Thank you so much for this wonderful review. :)
- Jessa
Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials
Thank you kindly. All the best for your program! Jon D.
I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!
Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)
I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!
We're glad you're happy! Reach out any time! - Dwight
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
The guys helped us rectify our issues and has been working well since. Keep up the good work and improvements
Thanks for updating your review - we'll work hard to earn that fifth star!
very reactive and very patient, very good service