The experience was great. I'm new and there's a very patience and knowledgeable young lady back there named Katherine. I appreciate her time and handling me with kid gloves. Thanks K!
You're absolutely welcome! I appreciate the review! - Katherine
We just signed up for ReferralCandy, and I was asked to take over the program without having been a part of the discovery. I contacted support via the chat and delt with Jessa and Ines a few times. Each time they were both was SO HELPFUL and answered my questions and helped me get a resolution very fast. I appreciate the amazing customer service!!
Thank you! We appreciate your review! It was a pleasure speaking with you! And of course, please feel free to reach out any time you need assistance!- Jessa and Ines
Benz Jalali solved all my doubts! I couldn't really give a try on the app yet, but all the configurations and customizations seem great for us! Thanks!
It has been a pleasure assisting you today! Can't wait to see great results in your campaign! :)
We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.
We are so happy to have assisted you today. Thanks also for writing an awesome review. :)
just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero
Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine
Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.
I'm glad I was able to assist! Reach out to us any time if you need assistance! - Benz
Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.
Thank you for the review! Please feel free to contact us again if you need help! - Lorraine
5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.
Thank you for the review! Let us know if you need assistance!
Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!
Thank you for the review! Let us know if you have further questions - Katherine
JC was very patient with all my questions. He helped me on all settings, progress. One of the best experience.
I'm glad to be of help! Let us know whenever you need assistance! - JC