Referral Candy & Affiliate

Referral Candy & Affiliate

리뷰 (2,177)

전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2020년 10월 26일

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Every
독일
앱 사용 기간 12개월
2013년 12월 9일

Very easy to set up and includes all needed functionality for us.

Only one small issue — post-purchase popup widget doesn’t work with Shopify.

Shaka
에스토니아
앱 사용 기간 12개월
2021년 2월 17일에 편집됨

The guys helped us rectify our issues and has been working well since. Keep up the good work and improvements

Amino
영국
앱 사용 기간 11개월
답글 ReferralCandy개 2021년 4월 23일

Thanks for updating your review - we'll work hard to earn that fifth star!

2017년 9월 28일에 편집됨

Update: Referral Candy has resolved my issue and I am happy with the outcome.

Original Review: Extremely inconsiderate customer service. Stuck paying for a useless app. I will NEVER recommend Referral Candy to anyone. Try Friend Buy instead because their service is top notch.

Bombay Cedar
미국
앱 사용 기간 10개월
2021년 12월 3일

Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.

Ölich
독일
앱 사용 기간 10개월
답글 ReferralCandy개 2021년 12월 6일

Thank you so much for the feedback! If you need further help, feel free to let us know! - Jon

2021년 2월 25일에 편집됨

I would love to be able to create my own referral code to use with influencers, but JC helped me understand how to make my idea work for now! I have enjoyed this app, and so have the customers! Response time was quick!

Teacher Happies
미국
앱 사용 기간 10개월
2022년 12월 12일

Katherine was super helpful with answering my questions and helping me out with some technical issues. She was very prompt in her responses! Thanks Katherine.

Fuel For Fat Loss
캐나다
앱 사용 기간 10개월
답글 ReferralCandy개 2022년 12월 14일

It was my pleasure assisting you. Thank you for a wonderful feedback. :)
- Katherine

2021년 10월 22일

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

The Original Flip Flap Company
미국
앱 사용 기간 9개월
답글 ReferralCandy개 2021년 10월 25일

Thank you for your kind words. Karen will be delighted to hear it! - Tom

2022년 2월 9일

Customer service of JC was helpful, he immediately jumped on a call. Prefer that over email. Thanks for the help.

The Coucou Club
네덜란드
앱 사용 기간 9개월
답글 ReferralCandy개 2022년 2월 9일

Thanks for the feedback! If you need anything, just let us know - JC

2021년 8월 20일에 편집됨

Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.

PhycoHealth
오스트레일리아
앱 사용 기간 9개월
답글 ReferralCandy개 2021년 8월 18일

Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.