리뷰 (2,160)

전체 평점
4.9
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2019년 11월 29일

Amazing App. Highly recommended to all businesses. The team at referral candy is very responsive and easy to work with.

sashka|co®
미국
앱 사용 기간 대략 2년
2022년 5월 6일

Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.

Waggle
미국
앱 사용 기간 1년 초과
답글 ReferralCandy개 2022년 6월 1일

The entire team is incredibly grateful for the kind review you shared! Thank you! - JC

2016년 9월 13일

Referral Candy were so great to me - I didn't have a chance to activate my acct during the 30 day free trial and they kindly and promptly extended it. Great customer service

Bodylove Pilates
미국
앱 사용 기간 대략 2년
2022년 1월 19일

Great app and great customer service! It really simplifies the Referral Process. Thank your ReferralCandy

Wein-Georgien
독일
앱 사용 기간 25일
답글 ReferralCandy개 2022년 1월 23일

Thank you for your kind words. Val and Hannah will surely be delighted to hear about your review! - Tom

2018년 5월 31일

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Fidobiotics
미국
앱 사용 기간 대략 2년
2018년 5월 24일

Love it so much!
It works great super easy to install and it's a fantastic software!
Signed up dozens of people per month so it helps us build brand ambassadors!

Thank you so much!

Freeze Dried Fruit
미국
앱 사용 기간 대략 2년
2020년 5월 7일에 편집됨

Special thanks to RefferalCandy's staff Dwight, who has been helping me with my account issues. Your kind attitude and compassion brings good values to RefferalCandy.

Cgaga
미국
앱 사용 기간 대략 2년
2021년 2월 28일

Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day.

clothingdt
멕시코
앱 사용 기간 24일
2016년 1월 22일

Hi Referral Candy!

I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!!

Matthew C.

Boutique Wines
미국
앱 사용 기간 대략 2년
2017년 3월 20일에 편집됨

This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links.

I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service.

Do you like sitting at loading screens only for them to not show any information?
Like to click buttons that just hang out for minutes?
Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you?

Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly.

Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through.

Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.

Trialperiod
미국
앱 사용 기간 대략 2년
답글 ReferralCandy개 2020년 12월 22일

NB: This review is from 2016, about a previous version of ReferralCandy.

Thank you for your feedback. We've taken it to heart and have improved.

Our app was slow (we couldn't keep up with the rapid growth) and it must have had been frustrating. I'm sorry to have put you through that.

We've since fixed it. Loading is much, much faster and we are able to handle running referral programs for enterprise retailers with ease.

We hope to work with you again in the future! - Bryan B.