Referral Candy & Affiliate
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (2,175)
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Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)
Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review.
- Hannah
BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Jon
Tippy was very helpful in helping me set up a campaign. within minutes He was very knowledgeable I am about to launch this and am excited to see the results.
Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!
This rating is for the customer service we've received so far. We signed up for Referral Candy but as we are in the process of updating our website we weren't ready to activate it yet. Karen M. has been most helpful - she was able to temporarily pause our account so that we could activate it when ready. Also checked in to see how we were doing.
I've found the app to be intuitive and easy to set up. I was able to email all past customers to invite them to our new referral program. Derek Benito was very helpful in reviewing our set up and suggesting optimizations.
Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!
So far our experience has been great. After a Skpye all with Ferry I now know how the Referral Candy system works and am really excited to see how it will increase sales in my store!! Watch this space for more positive info. Thanks Ferry for all your input, laughter and patience. It's friendliness like this that really motivates one to use the product to its maximum capacity.
Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!
Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!