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The customer service provided by Lorraine was world-class! I'm still amazed by the attentiveness that she provided while fixing the modification that I requested. Simply put, this is a rock star company who puts the customer first! Thank you Lorraine!
Lorraine Garcia coming through with the killer customer service! Extremely attentive, thorough and happy to answer all the questions I had! One of the best things about referral candy for me!
Client satisfaction is our top priority, so we always strive to deliver the best customer experience. Thanks so much for this great review. :)
- Lorraine
Dwight was an amazing help tonight and walked me through a better setup on how to use referral Candy. Looking forward to seeing our results.
Very happy with this app! Customer service is excellent, Karen was very helpful! I recommend this app highly!
Derek was super helpful giving us insights and explaining how to improve our current Referral Candy setup. We had tons of questions and he answered them promptly!
Can't really comment on the quality of the app yet, as we just started using it - but I just got some great customer support from Derek. Prompt response, very friendly, even threw in a gif. 10/10 would ask for help again.
Great app ! We've been using it for a few weeks and the results are there! Amazing support from Tom !
I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and still have to review how useful it might be but instead about the assistance provided by ReferralCandy's customer service support, which we at TicoTopia are more than happy to have, we truly hope that all of our future interactions will be as smooth and satisfactory as it was with Innah, thank you!
Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy, and I hope that your future interactions continue to be smooth and satisfactory. If you have any further questions or need assistance, feel free to reach out anytime. :)
- Innah
Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!
Thanks for your kind review! I'll be sure to let Dwight know! - Tom
This app and the support team are OUTSTANDING!!! Tippy, Who helped me setup my my account was not only patient, but also knew the app well. He was very helpful with selecting the correct photo and the content.