Referral Candy & Affiliate

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries.
The app itself needs some work:
1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program.
2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy.
3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings)
4. Having in app chat support would be helpful too.

Overall CS and documentation is really good.

excited to see how this grows. very easy to set up.

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Nice UI, easy to setup and use, fits my needs and good customer service. Great tool for sending coupons via your website.

Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.

Great customer service! The chat feature makes it easy to get ahold of customer support and they're very friendly/helpful.

Very easy to install, use, and great support! The interface is simple, and the integration works very well.