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Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.
I've only been using this for a few days but have had plenty of questions which Jon and Derek have been helping me with. Really great team and I'm looking forward to using this platform in the months to come!
We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.
This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.
We're glad to have assisted you on your concerns. Please reach out anytime you need help, and thanks for writing a review. :)
- Jessa and Jon
Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.
Everything works as expected. It is a little confusing at first, but you will quickly get a handle on everything. I recommend Googling referral program tips before actually activating the app. This will allow you to set up everything less intrusively. In the end, I am very excited about the potential of this app and hope to report back in a few months. For now, I give ReferralCandy five stars since it functions as promised.
I just installed the app and the customer support helped me with every detail of the integration. Great app and service!
Great app with even greater customer support! We had some trouble with the email editor and their engineering team fixed it right away.
Tippy was GREAT!...He did an awesome Job helping me out with the whole setup process! I still playing around with the free trail but I'm hopefully that I will be a forever customer!
Thanks again Tippy!
Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!