전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 12월 16일

Great support from Jon! Only thing i wish was better was the ability to pay invoices manually so we can control payments.

Monogram
캐나다
앱 사용 기간 대략 2년
답글 ReferralCandy개 2021년 12월 21일

Thanks for the feedback! If you have any concerns, just let us know. - Jon

2019년 3월 19일

Tippy helped us out and was amazing! The app seems pretty fluid/seamless and works great. Can't wait to see our referral program explode as we further develop our marketplace! Thanks Tippy!

YourTechie
미국
앱 사용 기간 대략 1개월
2020년 10월 9일

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Everviolet
미국
앱 사용 기간 대략 2년
2022년 1월 20일

Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)

Joe'y
미국
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2022년 1월 23일

Thanks so much for leaving us a review! We're glad that we were able to help! — Tom

2021년 2월 2일

Very easy to use. For me as well as for my customers. Nice support. Exactly what I was looking for..

Neser Paul
오스트리아
앱 사용 기간 대략 1개월
2020년 6월 1일

Currently the app isn't paying out referral bonuses to customers which makes the app useless. Customer service disabled ability to chat with them.

BlackGoldVape
미국
앱 사용 기간 대략 3년
답글 ReferralCandy개 2021년 5월 11일

NB: this review is from 2020, about a previous version of ReferralCandy

"Hi there, we sent a few messages but have not heard back. Would love the opportunity to chat and sort out any concerns.

Following your review, we have optimized our cash reward payout system to prevent delays that may cause concerns for your customers. We have also improved our chat support coverage hours so it will be easier for you to reach us.

Thank you for your feedback as it helped us improve our service. -- Jaime R.

2023년 3월 14일

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

Jot
미국
앱 사용 기간 대략 2년
답글 ReferralCandy개 2023년 3월 17일

Thank you for the review! It was a pleasure assisting you! - Karen and Jessa

2020년 10월 27일에 편집됨

I used this app to help me to give referral codes to my customers, Works very well. I Recommend using this app.

NUTROS
멕시코
앱 사용 기간 대략 2년
2020년 11월 30일

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Perelel
미국
앱 사용 기간 대략 2년
2022년 7월 13일

I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!

WWW.BELOVEAPPAREL.COM
미국
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2022년 7월 18일

The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :)
- Jon