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The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.
Derek has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Derek!
I use this app for referrals - it is excellent to get started with your first program. It takes a little while to figure out how to edit the content but then it's really simple. Also it does integrate with Recharge but it's not 100% perfect so definitely check the functionality you need before signing up.
Thanks for the feedback. Hopefully I was able to give clarity on some of your concerns. :)
- Val
Awesome service! Tippy was great help gave me some upgrades for free to make my campaign run way smoother! Great service! Looking forward to rolling this out!
Great app with great customer support! Cris was very helpfull. Already had our first sale in 12 hours.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Cris
nice platform to get more sales,reach more clients and great support team thanks @Tippy Destacamento
Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.
Very glad I was able to help. Reach out any time if you need anything. - JC
best application ever!! they really cares about their customers, 100% recommended!! and thank-you so much Mr Tippy for your great assistance that was beyond my expectations!! fully satisfied
My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.
Thank you for appreciating the support! Let us know if you need further assistance; we are here to help! _ Val
Tippy was great and extremely helpful. He was Awsome very friendly and helped me to be able to post my pic when i was having problems. Looks Great!