전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 4월 12일

Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!

GreenLife
미국
앱 사용 기간 6일
2023년 1월 25일에 편집됨

We just signed up for ReferralCandy, and I was asked to take over the program without having been a part of the discovery. I contacted support via the chat and delt with Jessa and Ines a few times. Each time they were both was SO HELPFUL and answered my questions and helped me get a resolution very fast. I appreciate the amazing customer service!!

Natalist
미국
앱 사용 기간 6일
답글 ReferralCandy개 2023년 1월 25일

Thank you! We appreciate your review! It was a pleasure speaking with you! And of course, please feel free to reach out any time you need assistance!- Jessa and Ines

2019년 4월 8일

Tippy was very helpful in getting us started with Referral Candy! He was there every step of the way, and was much appreciated. He immediately booked me into a call with him and walked me through the app. Looking forward to him helping us out in the future.

Creepy Shop
미국
앱 사용 기간 6일
2020년 1월 27일

Tippy is the best, great customer Service! He helped me a lot building CandyReferral into the website!

Rocket Upload
독일
앱 사용 기간 6일
2020년 3월 20일

Benz was so HELPFUL, knowledgeable, patient & resolved my problem very quickly!!!! If it wasn't for her I wouldn't have been able to use this app properly & now I finally have it working thanks to her. She is a superstar & great customer service, communication skills!

Spiritully Jewelry
캐나다
앱 사용 기간 6일
2020년 8월 17일

A bit limited in terms of functionality (can't automatically apply credits to a subscription, no single-use codes for friends, not much flexibility in terms of email campaign UI) but really great support team - we spoke with Tom who was super comprehensive in terms of providing answers. Will fulfil your basic needs for referrals.

TryHabitual
영국
앱 사용 기간 6개월
답글 ReferralCandy개 2021년 5월 11일

"Hi Marco, we're aware of some of these issues arising from third party integrations. We've reached out to offer alternatives and suggestions to offer a better experience. Thank you for your review, and for your kind words for Tom, I will let him know. -- Bryan B.

2018년 12월 12일

Just installed ReferralCandy. Pretty easy so far and the customer support chat feature is amazing. Derek was so helpful and tried his best to provide as many resources as he could find. Only critique is that there is limited customization ability (e.g., I can't change the color of the font) but that is outside of Derek's control. 5 stars to customer support, 4 stars for customization capabilities.

Project 925
미국
앱 사용 기간 4개월
2021년 4월 14일

Dwight from the customer service team was very helpful and quick to respond with the details. This is also valid for the rest of the customer service team. They asked me with all the questions I had. The app is useful and you can customize the templates with your own language etc. but for a small company like us a little bit too expensive at this point of time. I would prefer if it was just a monthly cost besides also adding a commission for them.

Tuf Cookie
벨기에
앱 사용 기간 4개월
2021년 2월 23일

Not using the app yet, but Dwight answered all of my questions within 5 min. No concerns anymore. Thanks a lot!

naifcare.com
네덜란드
앱 사용 기간 4개월
2018년 11월 20일

Great customer service! Jon was super helpful, and replied to my questions really quickly.

The app is easy to setup

Liv's Leggings
미국
앱 사용 기간 5일