전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 11일

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

Moonkie
홍콩(중국 특별행정구)
앱 사용 기간 24일
답글 ReferralCandy개 2024년 3월 13일

Thank you so much as well for your patience on the concerns we have fixed together. :)
- JC

2024년 2월 6일

JC was extremely helpful and was able to process my request in no time. Thank you for your great service!

Ancient India
미국
앱 사용 기간 11개월
답글 ReferralCandy개 2024년 2월 9일

Thank you as well for writing this review, appreciate it!
- JC

2024년 3월 6일

"Ultimate Deal Mattress Hub had an outstanding experience with the ReferralCandy app for our Shopify store, all thanks to Katherine's exceptional support. Her patience, knowledge, and swift assistance made the setup process a breeze and significantly enhanced our marketing strategy. Highly recommend for anyone looking to boost their store's referral program. Katherine's customer service is truly a game-changer!"

ULTIMATE DEAL MATTRESS HUB
미국
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2024년 3월 8일

Wow! This is such a great review. Thank you sooo much, I really do appreciate this. :)
- Katherine

2024년 4월 3일

Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you

Naturally Collagen UK
영국
앱 사용 기간 3개월
답글 ReferralCandy개 2024년 4월 12일

It's what we do best! :) Again, thanks for this great feedback.
- Katherine

2024년 2월 7일

Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!

Auclair Sports
캐나다
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2024년 2월 9일

It's a pleasure assisting you with your concerns. Thank you again for this feedback.
- Katherine

2024년 4월 17일

Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!

All About Kombucha
아일랜드
앱 사용 기간 9일
답글 ReferralCandy개 2024년 4월 19일

Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :)
- Jessa

2024년 3월 19일

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

WTF IS FASHION
멕시코
앱 사용 기간 9일
답글 ReferralCandy개 2024년 3월 22일

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza

2024년 4월 17일

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
아이슬란드
앱 사용 기간 대략 16시간
답글 ReferralCandy개 2024년 4월 19일

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

2024년 3월 19일

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
영국
앱 사용 기간 14일
답글 ReferralCandy개 2024년 3월 22일

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

2024년 3월 29일

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
미국
앱 사용 기간 10일
답글 ReferralCandy개 2024년 4월 12일

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine