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Customer service is top notch. Had an issue with my program/integration today, and used the live chat to contact support. Tomas was very helpful and patient in fixing my issue and my program is now up and running once again. Thank you Tomas!
Tippy helped immensely with the setup and integration on our store. We haven't tested out the application yet but look forward to getting this rolling.
Thanks a lot.
Updating my review since we recently revamped our entire Referral Candy templates. Our Referral Conversion Rate is pretty strong and is a great way to get new fans of our products. Most recently I received help from Lorraine and she was a great help, saved me hours and hours of work on my own.
Seems pretty great so far! We've already had our first referral and I like the functionality and customisation options. Great support too
Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.
Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :)
-Jelson
Easy to get started and so automated that you really don't have to do anything once it gets started. Thanks to customer service helper Karen for answering my questions!
Great app and customer support. Would totally recommend!
great job valerie tysm really did an incredible job helping me navigate referral candy and advised me
Thanks for your kind review! I'll be sure to let Valerie know! - Derek
Thanks Lorraine for the great help. Quick to reply and had great examples and ways to guide me through the referral candy app as we snuffed out some fraudsters!
Awesome program! Super easy to use and the support is awesome! Karen was super friendly and helped answer all of my questions in a timely manner.