Referral Candy & Affiliate
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평점별
I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!
Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up.
- Jon
Great support, very helpful with any issues we have experienced.
The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval.
It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.
Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better.
- Riz
ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site.
What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement.
Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!
Wow, thank you so much for this amazing feedback! I’m really glad to hear the setup went smoothly and that you’re already seeing results with the referral program. It was a pleasure helping you with the custom widget styling. I’m happy it worked out exactly how you wanted. We’ll always be here to make sure you get the most out of ReferralCandy. Wishing you continued success and lots of happy new customers!
- Riz
This app is especially worth it for companies that use Klaviyo - super easy integration and works smoothly. The different options for referrals are also more than enough. Furthermore - Jessa was super helpful with all questions - 10/10 support.
Thanks so much for this! I’m happy to hear the Klaviyo integration worked well for you, and it was my pleasure helping out with your questions. Don’t hesitate to reach out again if you need anything down the line!
- Jessa
Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!
Thank you so much for the kind words! I really appreciate you pointing these things out. It was great working with you and I'm glad I could help. We’re always here to support you as you grow your referral program, so feel free to reach out anytime!
- Lariza
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together.
- Riz
Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.
Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand!
- Charlie
Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources. Jessa was super helpful!
Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a positive experience with ReferralCandy. If there's anything we can do to improve your experience or make things even smoother for you, we'd love to help. Whether it's optimizing your referral program, answering any questions, or providing additional support, we're here for you. Let us know how we can make your experience a perfect one! :)
Thank you Lariza for helping us set up our referral program exactly the way we want! Great communication with attention to detail, and lots of customisable options to best elevate our subscription service. Excited to see how the referral program grows. Cheers!
You are very welcome, and thanks as well for such a wonderful feedback. We really appreciate it.
- Riz
Referral Candy is amazing! Easy setup, seamless integration, and automated referrals. Customizable campaigns and great analytics boosted my sales and customer engagement. Highly recommend!
This is such a great feedback. Thank you so much for sharing your thoughts and experience with us.
- Riz