Referral Candy & Affiliate

Referral Candy & Affiliate

리뷰 (2,144)

전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 25일

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.

Thermacell Repellents
미국
앱 사용 기간 거의 2년
답글 ReferralCandy개 2024년 3월 27일

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine

2024년 3월 13일

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
미국
앱 사용 기간 1년 초과
답글 ReferralCandy개 2024년 3월 15일

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

2024년 10월 15일

Outstanding customer service

Tetsuo
스페인
앱 사용 기간 19일
답글 ReferralCandy개 2024년 10월 21일

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

2024년 8월 21일

Irene is super helpful !!! Thank you

MOTH
영국
앱 사용 기간 2년 초과
답글 ReferralCandy개 2024년 8월 30일

You are awesome! Thanks for writing a review. :)
- Irene

2024년 4월 17일

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
아이슬란드
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2024년 4월 19일

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

2024년 8월 1일

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature
독일
앱 사용 기간 21일
답글 ReferralCandy개 2024년 8월 21일

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

2024년 12월 10일

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
오스트레일리아
앱 사용 기간 대략 4시간
답글 ReferralCandy개 2024년 12월 12일

Thank you so much! You are amazing!
- Roj

2024년 3월 27일

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
캐나다
앱 사용 기간 거의 3년
답글 ReferralCandy개 2024년 3월 29일

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

2024년 5월 9일

Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.

Maline Bodywear
프랑스
앱 사용 기간 6개월
답글 ReferralCandy개 2024년 5월 13일

You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene

2024년 8월 19일

I really think they have a great support sytem. You don't need to wait long to get a personal contact to talk to. You can ask any question and they will help you surely. 10/10 reccomend.

dais
독일
앱 사용 기간 7일
답글 ReferralCandy개 2024년 8월 21일

This is such an awesome review! Thank you so much. We really appreciate it. :)
- Irene