전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 11월 29일

We've just started using with ReferralCandy. Their support team has been really responsive, helpful and thorough. I feel like they really want to help answer my questions and assist with my issues, rather than just treating me as a number. We're really happy with the responses we got. Thanks JC!

Restore
오스트레일리아
앱 사용 기간 5개월
답글 ReferralCandy개 2023년 12월 1일

Yes, customer satisfaction and resolution is our top priority. I'm glad to have assisted you today. Thanks again for this review. :)
- JC

2023년 12월 11일

we had lots of initial problems due to our needs, but JC helped us a lot

thanks

Revel Saunas
오스트레일리아
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2023년 12월 13일

I had a great time assisting you with your concerns. Thanks again for your patience and for writing a review for us. :)
- JC

2024년 2월 1일

JC was very helpful in answering my onboarding questions.

7 TERRA
미국
앱 사용 기간 20일
답글 ReferralCandy개 2024년 2월 6일

Thanks for reaching out and for choosing to use ReferralCandy. Feel free to message us anytime you need help.
- JC

2023년 11월 21일

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

coofandy
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 ReferralCandy개 2023년 11월 27일

Thank you so much and it was a pleasure to have assisted you today. :)
- Ines

2023년 12월 1일

Cris was a brilliant help. First class customer service and she went above and beyond to help me set up my referral program. Thanks Cris, im excited to see the impact referral candy will have on my business

Gym Challenge Meals
오스트레일리아
앱 사용 기간 3개월
답글 ReferralCandy개 2023년 12월 6일

You are very much welcome, and we are also excited to see the success of your referral program.
- Cris

2023년 11월 29일

Cris was awesome in helping us get the final pieces together with this app. She was immediately available when I asked a question in chat and found my problem within a couple of mins. What could have been a really annoying evening, she got me square and moving on faster than I ever expected! Thank you Cris!!

Dwell Home Co.
미국
앱 사용 기간 27일
답글 ReferralCandy개 2023년 12월 1일

Glad to have resolved this concern for you and made your night easier. ;p

Please do reach out anytime you need help, and thanks again for writing this review.
-Cris

2023년 11월 27일

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.

Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.

I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

Mother Cuppa Tea
영국
앱 사용 기간 12일
답글 ReferralCandy개 2023년 11월 29일

We are also excited to see how our referral program will help boost your sales! And again, thank you so much for writing this awesome review. Talk soon. :)
- Katherine

2023년 10월 31일

We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!

PUKAS SURF SHOP
스페인
앱 사용 기간 거의 3년
답글 ReferralCandy개 2023년 11월 13일

It was a pleasure assisting you with your concerns. Talk to you soon. :)
- Irene

2023년 12월 4일

Irene was super helpful in answering all my questions before I was ready and comfortable to switch my campaign to live. Very knowledgeable and patient!

Christmas by Van Arthur Florist & Co
영국
앱 사용 기간 대략 1개월
답글 ReferralCandy개 2023년 12월 6일

You were such a delight to talk to. Thanks again for this awesome review. :)
- Irene

2023년 12월 12일

Jessa, were absolutely fantastic in helping me get started with ReferralCandy. Herexpertise and patience were invaluable, especially as I'm new to the world of referral programs. She took the time to understand my needs and tailor her recommendations accordingly, ensuring I got the most out of the platform. 5 stars out of 5!

Fit4Blast Boost
미국
앱 사용 기간 2일
답글 ReferralCandy개 2023년 12월 21일

Wow! This definitely made my day. Thank you so much for this wonderful review. :)
- Jessa