전체 평점
4.9
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 10월 30일

When I had issue figuring out how to send the link to past customers Katherine helped out by providing the necessary articles. Then she gave helpful feedback on my campaign and how to make it better. Going above and beyond the help you ask for makes this a great company to partner with... and the app is pretty good too.

paua Solutions
독일
앱 사용 기간 4일
답글 ReferralCandy개 2023년 11월 1일

This is such an amazing feedback for me and our app. Thank you so much! I really appreciate it.
- Katherine

2023년 10월 26일

Referral Candy is very sophisticated, yet very easy to set up and use it. Also, Lorraine was very helpful from the support side.

We also had the please of being assisted by Jessa, who was very responsive and quick to find a solution to our needs. Great support!

Seal Skin Covers
미국
앱 사용 기간 7일
답글 ReferralCandy개 2023년 10월 30일

Thank you for writing this amazing review! We're just here anytime you need our help. :)
- Lorraine and Jessa

2023년 5월 9일

So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost.

Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact!

For the right business, Referral Candy can be a game changer.

Galactic Snacks
미국
앱 사용 기간 9개월
답글 ReferralCandy개 2023년 5월 10일

Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :)
- Jon

2023년 11월 2일

Thank you so much Jon! I had a very productive conversation with you about the Referral Candy integration in Klaviyo. The customer service is highly recommended :)

buttz.de
독일
앱 사용 기간 2개월
답글 ReferralCandy개 2023년 11월 13일

You are most welcome, and thanks as well for giving such a nice feedback on our services. :)
- Jon

2023년 10월 3일

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

DIY Craft Warehouse
미국
앱 사용 기간 3개월
답글 ReferralCandy개 2023년 10월 5일

Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon

2023년 10월 30일

Lorraine was a great help and answered all the questions that I had. : )

Odd Bunch
캐나다
앱 사용 기간 1년 초과
답글 ReferralCandy개 2023년 11월 1일

It was my pleasure assisting you with your concerns. Please feel free to reach out anytime you need help.
- Lorraine

2023년 10월 11일

Jon was super helpful with the setup of our referral campaign. He had great patience and answered all our questions.

Ozark Compost & Swap
미국
앱 사용 기간 5개월
답글 ReferralCandy개 2023년 10월 23일

Thanks as well for your patience and it was a pleasure helping you out.
- Jon

2023년 10월 26일에 편집됨

Had a great Experience with the assistance of Cris & Lariza.

Single O
오스트레일리아
앱 사용 기간 대략 3년
답글 ReferralCandy개 2023년 10월 30일

Thank you so much again for writing this review. We're so glad to have assisted you with your concerns. As always, feel free to reach out anytime you need assistance with your referral campaign.
- Cris and Lariza

2023년 8월 16일

We are new to using the app so this is a review for support... Absolutely the best support of any app I've used! JC was super responsive and helpful in resolving a problem we had and followed up to make sure things were working and if we needed any further help. Thanks for all the help JC! I definitely recommend giving Referral Candy a try.

VitalSleep
미국
앱 사용 기간 6개월
2023년 5월 2일

Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.

Bark Potty
미국
앱 사용 기간 3년 초과
답글 ReferralCandy개 2023년 5월 4일

We're always here to help our merchants. I'm so glad that I was able to help you out today.
- Karen