Omtaler (2 174)
Raffiner
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Etter vurdering
Super service and great product. Amazing customer support by JC helping with installation and customisation.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC
I've been looking for a referral app that would allow me to show a post-purchase pop to customers and make it easy for them to refer their friends. I tested a different app for over a week and got slow responses from their team, and the responses I did get were not thorough at all...then I found this app, and not only are the capabilities much more in line with what I was looking for, but support has been great - Derek Benito was extremely helpful and answered my questions quickly and thoroughly. I'm just getting started with Referral Candy, but the onboarding experience and capabilities are solid so far.
Super Smooth, Easy to user and just works. Great Support as well - we were able to scale this feature very quickly with their inputs on how to get the maximum out of the app.
Thank you very much for the awesome review! If you have any concerns, just let us know - Derek
This app gives full customization page and works really well. Thanks for great support.
App works really well and very easy to set up. Jon gave us some help on the fraud protection side which was very reassuring and seems to work well to protect the seller.
We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.
We're using Referral Candy to launch our latest referral program. Super simple set up and configuration. The only gotcha during our integration testing was that the fraud prevention was catching our self referred orders, but I guess that's a good thing :). Their support was super responsive and Karen helped me understand exactly what was going on and aided me in placing a successful test order.
Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!
Thanks so much for the review! Reach out any time! - Mardie
Great customer support experience. JC really helps solve the issue, hope we will have a good coporation later.
Thank you the review! I'm happy to have solved the issue for you. Hit us up any time if you have questions. - JC
I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)