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New to this APP - so far customer service is ON POINT. Tippy was very helpful and patient with me while I had technical difficulties. Thanks!
UPDATE: Needing help again today and Lorraine was quick to respond and solved my issue immediately. Can not express enough how impressed I am with the customer service from these guys. A++
Tippy is the best! He spent ALL DAY in the chat with me in order to solve my VERY unique issue! His customer service can't be beaten! :)
Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.
I'm glad I was able to assist! Reach out to us any time if you need assistance! - Benz
We've just installed this app and had some great support from the Referral Candy team in answering any questions we had on how it all works. Katherine in particular was extremely helpful and responsive in their inapp chat.
You are welcome! Thanks as well for writing a review. :) Please reach out anytime you need help.
- Katherine
We use the app together with Klaviyo and it works perfectly fine. The support is very good. I can refer Referral Candy ;)
The app is very easy to use and all is automatic. This is great for increasing your ROI! Also, the customer service representative called Jon Derek, is very helpful, they know exactly what you need (y)
we're just getting started, but evaluated a bunch of apps in terms of both price and bang for the buck and this one won out. oh, and Benz is a star! Cheers
Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!
Thank you for the five stars! Reach out any time! - Dwight.
Easy to use and great support team. Thanks for all the help!
I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!