Referral Candy & Affiliate
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (2 175)
Raffiner
-
Etter vurdering
We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.
Thanks & Regards
Satopradhan Vision team
Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.
I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.
Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon
Spoke to Tippy Destacamento, he explained everything so clearly and helped us out very quickly. Thanks to him I am now a referral candy expert.
I have had an amazing experience while having an account setup with Referal Candy. I was in contact with Tippy and he even stayed over hours in order to help me out to complete our referral campaign! He was very patient and helpfull and for sure there is no doubt that we are in GOOD HANDS!
Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!
Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN
The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!
I had an excellent customer service experience with Benz, who helped me with a workaround relating to email automations. Thank you, Benz!
Nice App....love it !!
And the Support is amazing!
Derek helped me a lot.
I think that will work and the app is amazing!