Omtaler (2 174)
Raffiner
-
Etter vurdering
I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.
I am here to always help you out anytime you need assistance. We are so thankful for your wonderful review. :)
- Vino
I encountered some problems with the integration of Referral Candy with my shop's platform but Benz was really helpful in helping my to resolve my queries. She was really patient in my explanation and offered to clarify my doubts on Google Hangouts so that she can show me on her screen as well. Thank you for the great service!
Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!
Thank you for five stars! Reach out any time! - Lorraine G.
Derek really went above and beyond for us. And he did it in about 5 seconds after my request for help! Highly appreciate it.
Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.
The customer service has been great so far! I am happy with the app and would recommend it to other people.
I had an issue with installing code for the app so I reached out to Mardie who replied immediately. She was very friendly and helpful and had my issue solved in no time. Thanks Mardie, much appreciaed.
Many thanks again for the review and please feel free to write to us if there is anything else. - Mardie
Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!
You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :)
- Cris
Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.
Pleasure was mine! So glad that we were able to sort out all your concerns. :)
- Cris
I'm trialling this app for a customer referral program, and an influencer affiliate program. I can't thank Derek enough for his help getting dual accounts set up so that I can do this. Not to mention his good gif game.