Referral Candy & Affiliate
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Very comfortable app. Most importantly, very USEFUL, FAST and EFFECTIVE customer support by Tom. Every time you have questions, just send them and he will respond back on time with full, instructional responses. :)
I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks
Heard about this from Steve Chou (http://mywifequitherjob.com/) and he was bang on the money - super helpful staff, prompt responses, if you even need help as the app is super self explanatory and requires no coding knowledge at all. Fab and an invaluable tool in my select range of installed Shopify apps!
Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!
Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.
Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.
Referrals make up a large part of our business and before Referral Candy it was a tedious process. Problem now solved, hours of reconcillation done. Referral candy is So Sweet!!
Thank you for your kind words. Dwight will surely be delighted to hear it! - Bryan B.
Derek B. was very helpful with onboarding and we're excited to use the app. It's been a great experience so far, looking forward to putting it to work!
A bit limited in terms of functionality (can't automatically apply credits to a subscription, no single-use codes for friends, not much flexibility in terms of email campaign UI) but really great support team - we spoke with Tom who was super comprehensive in terms of providing answers. Will fulfil your basic needs for referrals.
"Hi Marco, we're aware of some of these issues arising from third party integrations. We've reached out to offer alternatives and suggestions to offer a better experience. Thank you for your review, and for your kind words for Tom, I will let him know. -- Bryan B.
The support is really great. Tippy from their team helped me quickly resolve issue.
The app overall is very simple and easy to setup
Tippy from Referral Candy was super helpful with the setup process. Functionality is pretty great with the app overall. I would recommend!