Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 oktober 2023

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

DIY Craft Warehouse
Verenigde Staten
3 maanden gebruiken de app
ReferralCandy heeft geantwoord 5 oktober 2023

Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon

10 mei 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
Verenigde Staten
Ongeveer een jaar gebruiken de app
ReferralCandy heeft geantwoord 17 mei 2023

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah

Bewerkt 15 mei 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
Australië
Ongeveer een maand gebruiken de app
ReferralCandy heeft geantwoord 10 mei 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

17 augustus 2016

Easy to work with the team. They are quick and responsive to your needs.

Seektheuniq
Singapore
Bijna 8 jaar gebruiken de app
Bewerkt 14 december 2018

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Bear Mattress
Verenigde Staten
Bijna 7 jaar gebruiken de app
17 maart 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
Verenigde Staten
Meer dan 6 jaar gebruiken de app
29 november 2018

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
Verenigd Koninkrijk
Meer dan 5 jaar gebruiken de app
9 januari 2019

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Myles Apparel
Verenigde Staten
Meer dan 5 jaar gebruiken de app
12 juli 2022

This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.

Thermogel Body Toning Gel
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
ReferralCandy heeft geantwoord 18 juli 2022

Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)

30 juli 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
Verenigde Staten
Bijna 5 jaar gebruiken de app