Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 april 2020

I started using ReferralCandy last week, making use of the 30-day trial period. It was easy and straightforward to get the program going, however, I still managed to make a stupid mistake when setting the reward parameters. I only noticed the mistake after sending out the invitation to join our referral program on ReferralCandy to many hundreds of our customers. Oups!!

Luckily Karen from Customer Support was quick to help me sort things out in a professional and friendly way. Great service!
We are ready to relaunch again!
Thanks again Karen!
Jay from www.yetiandthefox.com

Yeti & The Fox
Verenigd Koninkrijk
5 dagen gebruiken de app
Bewerkt 9 maart 2022

Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.

Emma Sleep PH
Singapore
5 dagen gebruiken de app
ReferralCandy heeft geantwoord 9 maart 2022

Thank you for writing a review and for the feedback. I really appreciate it. :) - Jelson

17 april 2020

I'm in my 1st-day trial which is going well with the support of Derek, there is a lot to be discovered, The only issue I noticed it does not import customers right away from your store you need to add them manually if u don't use Mailchimp but what I liked is the instant support, as well as the content, is fully customized to you which is I couldn't find it in other apps. Of course, the 30-days trial is also what gets me into this app. I hope the result will be stunning so I continue using Candy but let's wait and see.

OEES STORE
Verenigde Staten
3 dagen gebruiken de app
25 juli 2019

La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.

Puro Estado Fisico
Colombia
2 dagen gebruiken de app
23 maart 2023

Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.

I can highly recommend as referral provider with low to no barriers to entry and use.

WIT Fitness
Verenigd Koninkrijk
2 dagen gebruiken de app
ReferralCandy heeft geantwoord 23 maart 2023

Thanks for the review! Hit us up whenever you have questions! - Jelson

14 oktober 2021

Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.

Unrooted Drinks
Verenigd Koninkrijk
1 dag gebruiken de app
ReferralCandy heeft geantwoord 14 oktober 2021

Thank you for your kind words! If you need assistance, just let us know. - Jon

10 januari 2023

Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!

Wilderdog
Verenigde Staten
Ongeveer 23 uur gebruiken de app
ReferralCandy heeft geantwoord 18 januari 2023

Thank you for the review! Let us know if you have further questions - Katherine

11 maart 2021

Only just started using this but seems simple and easy. Had a few questions + Dwight in customer service was extremely friendly and helpful (only 4 stars as haven't had much chance to test it out yet)

Spring Green London
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
1 april 2020

Derek was awesome in helping explain the app. We will most likely install but as we grow there are some limitations that will make it obsolete and cumbersome for us.

PureClean Performance
Verenigde Staten
17 minuten gebruiken de app
23 februari 2011

I can't believe how easy that is! Great back-end. Didn't have to customise much. Shame it can't target existing customer base (hence 4 stars).