Recenzje (2 160)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 89% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
20 wrzesień 2019

Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.

IZ Adaptive
Kanada
5 miesięcy korzystania z aplikacji
Edytowano 2 październik 2020

The app is functioning and support was good BUT despite fairly high sales of $10k per week, we're not getting purchases from referrals. Not digging that it only lets you have one referral program running and not multiple programs / offers... you're stuck with whatever you initially promise.

Alpha Gripz
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
ReferralCandy odpowiedział(a) 13 maj 2021

NB: This review is from 2020, about a previous version of ReferralCandy.

Thanks for the review! Some campaigns do take more than a couple of months to build momentum. We are also working on offering more rewards flexibility. I hope you can give us another try once that is ready. -- Jaime R.

29 maj 2019

Tippy provided extended and outstanding customer service in helping us get set up. He was thorough and helpful, exceeding all expectations in making things work. I would recommend you at least trying this service out for a month to see if it is a good fit for your company. You won't be dissatisfied with their customer service in the very least.

IZ Adaptive
Kanada
5 miesięcy korzystania z aplikacji
17 luty 2021

We've had referral candy running for a few weeks now and have already had our first sale. Karen from their team was awesome in helping us get set up!

Grobo
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
5 luty 2020

Karen went above and beyond to help us get up and running smoothly. Awesome! Very useful application too!

YOUR NATIVE COLLECTION
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
25 sierpień 2020

Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D

ManukaRx
Nowa Zelandia
5 miesięcy korzystania z aplikacji
3 kwiecień 2019

the apps works great and it is an easy to use tool. the customer service is very helpfull for setup. Thanks!

DIVINE GLOW
Szwajcaria
5 miesięcy korzystania z aplikacji
13 kwiecień 2023

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

ANOESES
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
ReferralCandy odpowiedział(a) 13 kwiecień 2023

Thanks for the review! Just let me know if you need assistance! - jC

30 październik 2020

Karen has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Karen!

www.hellosnooze.com
Francja
5 miesięcy korzystania z aplikacji
10 lipiec 2020

Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).

Fleur Marché
Stany Zjednoczone
5 miesięcy korzystania z aplikacji