Recenzje (2 140)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 89% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
19 marzec 2021

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

Trotters
Wielka Brytania
22 dni korzystania z aplikacji
19 kwiecień 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Barista Underground
Stany Zjednoczone
20 dni korzystania z aplikacji
ReferralCandy odpowiedział(a) 27 kwiecień 2023

It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine

4 luty 2021

Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.

Grace Farms Foods
Stany Zjednoczone
19 dni korzystania z aplikacji
24 marzec 2023

Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.

Myota Health
Wielka Brytania
18 dni korzystania z aplikacji
ReferralCandy odpowiedział(a) 24 marzec 2023

Thanks for the review! I'm glad I was able to assist. Just let us know if you have questions, we're here for you! - Jon

Edytowano 29 lipiec 2020

Setup really straightforward, lots of customisation options. Really great plug-n-play functionality although I would have liked to see Instagram Stories as a customer sharing option. Sent out invites to existing customers the same day of setup. Haven't had a referral sale through yet but customer service was on point too - thanks Karen!

Stylish AF Fitness Co
Wielka Brytania
18 dni korzystania z aplikacji
Edytowano 2 grudzień 2021

Nice app and good support, some things look unclear at the start but once set up it works very well. Also special thanks to Mardie for the great support!

Dormly
Holandia
18 dni korzystania z aplikacji
ReferralCandy odpowiedział(a) 2 grudzień 2021

Thanks for the review! If there's anything that is still unclear, we're always here to help! - Mardie

7 styczeń 2021

The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.

Perifit (France)
Francja
17 dni korzystania z aplikacji
26 lipiec 2020

One week in, so far it seems to be the best option for the cost.

Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable.

Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.

Farm Hounds
Stany Zjednoczone
16 dni korzystania z aplikacji
14 maj 2020

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

Biomel - Love Your Gut
Wielka Brytania
16 dni korzystania z aplikacji
18 styczeń 2017

Great app - thanks, although we found we could not delet a logo we had wrongly added to the Portal Access page.
I thought Adam Tolliday was a first class support consultant - he worked very hard to answer all questions, and resolve all issues we raised.
Thanks!

Aromacure
Wielka Brytania
15 dni korzystania z aplikacji