Referral Candy & Affiliate , 2 132 recenzje

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 89% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
10 grudzień 2020

Great and easy to use app that “does the job”. Their customer support is amazing. Derek was super helpful and went as far as testing my codes :)

Les Belles Co
Stany Zjednoczone
23 dni korzystania z aplikacji
5 styczeń 2022

Mardie helped me perfectly with transitioning from WooCommerce to Shopify! The app also works very well, I would definitely recommend it.

Savvy
Holandia
23 dni korzystania z aplikacji
ReferralCandy odpowiedział(a) 10 styczeń 2022

Glad to help! If you have any concerns, just let us know. - Mardie

6 luty 2019

This app is pretty awesome and my support help has been stellar. Tomas on support has walked me through everything. He's done everything but basically visit my house, login to my computer, and set up everything himself. Great guy, great support, and great app. It's a must have in my opinion

Hal And Steve English
Stany Zjednoczone
23 dni korzystania z aplikacji
3 listopad 2020

Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.

Pigeon Singapore
Singapur
Około rok korzystania z aplikacji
6 styczeń 2022

Great customer service, the app is very easy to use, I had an issue with the email list and the referral code I had a lady by the name of Katherine helped really well, she stayed with me for nearly 30 minutes if not more. thank you for the support it helps when you start a new business.

Brown Powder Coffee
Wielka Brytania
22 dni korzystania z aplikacji
ReferralCandy odpowiedział(a) 10 styczeń 2022

Thanks so much for the review! Feel free to reach out - Katherine

23 kwiecień 2020

I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.

Mrs. Mason's Co.
Stany Zjednoczone
Około rok korzystania z aplikacji
2 styczeń 2019

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

GraciaFashion
Stany Zjednoczone
Około rok korzystania z aplikacji
Edytowano 22 czerwiec 2018

Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!

The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)

Organic Beard Supply
Stany Zjednoczone
Około rok korzystania z aplikacji
28 maj 2019

Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.

Hazel Village
Stany Zjednoczone
Około rok korzystania z aplikacji
12 wrzesień 2021

Overcharged due to a customer having the order cancelled and then created again. Reached out to referral candy about this clearly being an identical customer and they responded back saying a refund couldn't be processed.

SmileLife IE
Irlandia
Prawie 2 lata korzystania z aplikacji
ReferralCandy odpowiedział(a) 12 wrzesień 2021

Hey there, thanks for bringing this up. What you described does seem problematic. Let me get with my team to see how we can get this sorted. Please standby, we will be reaching out soon!

**UPDATE**
Hi again, we completed our review of the concern you raised and found that a problem with how your store integrated with ReferralCandy caused the duplicates in question. We can help you correct this. I've sent you an email with more details and would love to get on call to get everything sorted. Meantime, a refund is on it's way. I apologize for the experience and hopefully you can give us another try. - Derek