Referral Candy & Affiliate

This review is for customer service:

I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.

Upon using this app Mr Derek Benito first and foremost was very knowledgeable and helpful. He guided me through with ease and I felt very comfortable following his instructions. I tried my hardest to confuse him with my lack of knowledge but it just didn't work. Kudos to Great Service!!!

Great app, easy to install and to use. Had a few questions, Derek from The Referral Candy Team solved all my questions and provided an excellent service.

JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.

Great app. Easy to set up and super responsive customer support team. Not many apps have the support that responds in minutes. Karen was super helpful :)

Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.

Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate!

Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app

JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.

Good app, great customer service. The customer service responded very quickly!

I'm still trying to use this app and hope to bring a lot of sales to my store.