Referral Candy & Affiliate

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

We just migrated our Referral Candy program over to Shopify from another platform and Derek was incredibly helpful throughout the whole process. He literally made it seamless for us, and was always quick to reply if we had any questions along the way. Would definitely recommend!

Update: We've been using RC for several years on auto-pilot but I wanted to make better use of it so I wrote in for help. Katherine was AMAZING! She went above and beyond, was quick to reply, and offered valuable solutions to help me with my next steps.

I almost joined Loyalty Lion and spent a fortune but luckily went for ReferralCandy at the last minute

I do still think it's quite expensive. And, to be honest, the app is a bit rough around the edges. It could do with more customisation options (the emails are bit basic) and better referral features (tiered rewards would be great) but it gets the job done.

I've been using it for a couple of months now and the referral rate on my store is a pitiful 0.31% so it's not performing particularly well. But that could be due to my offer not being good enough so I can't blame RC too much.

For now I'm going to leave this review at 5 stars as the customer service has genuinely been great. Very fast response times and helpful staff. In particular Tippy did a great job of helping me out.

I will continue to try to improve the referral scheme and after a year I will update the review and give a more accurate star value for what it's worth, based on how I got on.

Good app, easy to use, and if you encounter issues, the staff is more than happy to help out ! Adam (from Customer Service) was very helpful, answered quickly and clearly and helped us overcome every obstacle in no time !

Always great support from Derek. We have a complex implementation and he helped quite a bit with installation. Thank you!

Just getting started. But Tippy from customer services has been hugely helpful, and things are looking great. I am very encouraged.

We've been using this tool for quite a while and its really helpful to generate revenue from referrals. Also quite helpful to generate social awareness from the post that they create.

great app. super easy to use and would recommend to anyone trying to grow their business. We've gotten many referrals

Solid support team. Questions and issues get resolved quickly. Hoping for more/better integrations soon with email marketing!

Karen M @ ReferralCandy was an excellent help with the account sync issue that I had. Went out of her way to find a solution, always good to receive some excellent customer service!