Referral Candy & Affiliate

Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!

the staff was helpful and patience to deal with my issues over the chatbox, with very clear image explaination!

Great customer service - Ferry has been great! A**

I just started using this program, and being a not-so-technically skilled small business owner, this was scary. Naturally, I goofed up and didn't read something so when the referral program didn't work as I thought, I panicked. I contacted the tech support, got immediate emails, and the person assigned to me went directly to the engineers, looking for what went wrong, only to find that i skipped a step in the process. He was so kind about it and sent me an article walking through EVERY STEP of the piece I was missing. Never once did he blame me or show aggravation for having to search for something R.C. didn't do. Nope. He just rushed to help me fix it. I love this! Thank you, Bryan!!

Great support. Tippy helped me set up and customize the app. Thank you! Now we are curious about the results.

Dwight provided excellent customer support! Super responsive and helpful — answered all of my questions and even extended our free trial another month so we can test things out more.

This is my first day using Referral Candy wouldn't have been possible without Dwight the customer service rep. He probably is annoyed with how many questions I asked but always had an answer.

The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about.
When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.

Jon was a great help! Even during our free trial period he gave me the feeling that I was a regular customer. Answered my question immediately and got a language translation issue fixed within 24 hours. After that for some second customizations Karen helpen us greatly as well!

Brilliant customer support from the Referral Candy team - both Katherine (live chat) and Benz (email) have been really helpful along the way.