
Referral Candy & Affiliate
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.472)
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Karen was super helpful and very polite. Great service
It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!
Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.
Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.
No referrals - didn't work for us, and totally overran our discounts tab.
Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine
I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.
The app is working great for me so far. Jon was very helpful and patient with helping set everything up. Thanks Referral Candy!
Absolutely top quality service.
Thank you so much! You are amazing!
- Roj
Mr Derek provided the best support so far, Glad to find a good referral program. All the best! Good service.
**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.
***prior review:
This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.
Great service from Cris in customer service! We will try the app for some time now and see how it works.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris