Avaliações (2.140)
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Riz was great at helping me solve my issue right away (within 2 minutes). Chris was great too and I feel like I have a great tech team behind me as I'm creating my referral program from scratch. Thanks so much!
Providing quality customer service is our top priority! We thank you for this awesome feedback! :)
- Riz and Cris
Easy to set up & manages itself. Excellent marketing tool for any store!
Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.
It's a great app! Super easy to set up and use. Especially love the option for customers to donate their earnings as well.
We have tried a few other referral apps, and in the end decided to stick with ReferralCandy, as it's the only one that let us flexibly customise the design at low cost, and also allows us to pay cash to customers who refer, which seems work the best for us. Also RC's customer service is quick and responsive!
We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!
It was a pleasure assisting you with your concerns. Talk to you soon. :)
- Irene
We've just started using with ReferralCandy. Their support team has been really responsive, helpful and thorough. I feel like they really want to help answer my questions and assist with my issues, rather than just treating me as a number. We're really happy with the responses we got. Thanks JC!
Yes, customer satisfaction and resolution is our top priority. I'm glad to have assisted you today. Thanks again for this review. :)
- JC
Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!
Thank you so much and it was a pleasure to have assisted you today. :)
- Ines
Had a great Experience with the assistance of Cris & Lariza.
Thank you so much again for writing this review. We're so glad to have assisted you with your concerns. As always, feel free to reach out anytime you need assistance with your referral campaign.
- Cris and Lariza
we had lots of initial problems due to our needs, but JC helped us a lot
thanks
I had a great time assisting you with your concerns. Thanks again for your patience and for writing a review for us. :)
- JC