Referral Candy & Affiliate , 2.120 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de outubro de 2023

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

DIY Craft Warehouse
Estados Unidos
3 meses usando o app
ReferralCandy deixou uma resposta 5 de outubro de 2023

Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon

10 de maio de 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
Estados Unidos
Aproximadamente 1 ano usando o app
ReferralCandy deixou uma resposta 17 de maio de 2023

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah

21 de abril de 2023

Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot

Reset Lifestyle Products
Países Baixos
4 meses usando o app
ReferralCandy deixou uma resposta 27 de abril de 2023

We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :)
- JC

Data de edição: 15 de maio de 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
Austrália
Aproximadamente 1 mês usando o app
ReferralCandy deixou uma resposta 10 de maio de 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

19 de abril de 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Barista Underground
Estados Unidos
20 dias usando o app
ReferralCandy deixou uma resposta 27 de abril de 2023

It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine

13 de abril de 2023

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

ANOESES
Estados Unidos
5 meses usando o app
ReferralCandy deixou uma resposta 13 de abril de 2023

Thanks for the review! Just let me know if you need assistance! - jC

17 de agosto de 2016

Easy to work with the team. They are quick and responsive to your needs.

Seektheuniq
Singapura
Quase 8 anos usando o app
Data de edição: 14 de dezembro de 2018

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Bear Mattress
Estados Unidos
Quase 7 anos usando o app
17 de março de 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
Estados Unidos
Mais de 6 anos usando o app
29 de novembro de 2018

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
Reino Unido
Mais de 5 anos usando o app