Referral Candy & Affiliate

Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers

Easy to use tool! It's an all-in-one app for your referral program. Highly customizable. On top of that, an excellent customer service.

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

great support from CS staff! Derek was kind enough to chat with me for more than two hours to solve the problem. Thank you again!

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

5 Stars specifically for Tippy's customer service. He was un-relenting to help us with some wonkyness in re-activating a Shopify experience. Thanks Tippy!

I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.

However, we had some problems to translate everything to German and adapt the design.

For this issue, Derek from the customer service was a great help

Our store is a bit more complex (due to our backend) when it comes to coupons. That said, the functionality of Referral Candy is working for us.

What's more, is Derek's excellent customer service. He's been very helpful throughout (we need more than what I would imagine the regular buy/sell website would) and is so responsive. I've really appreciated all his help throughout the process of getting our program up & running.

Great app. Their customer support is fast and attentive.

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved