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It's easy to set up referral program and customer support is great.
Thank you for promptly handling the matter with care Cris and Jelson :)
Thanks so much for the review! If you need further help, just let us know - Cris
Very easy to setup and link in with the existing apps I use (specifically Recharge Payments). The app's different referral rewards and ability to change them easily as well as personalise the look and feel to brand it in line with the business is great. The team are also very responsive and offer great support - special shout-out to Jon for the recent support.
Jon was very helpful and answered all of my questions very quickly. I would recommend this app to any Shopify store owner.
Thank you for the recommendation! Reach out any time! - Jon
Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect
We're glad Caye was able to help! - Tom
Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.
We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie
Even though we are still checking this app out to see if everything works for us, the staff is very helpful. Karen helped me today to figure out how to integrate referral candy with Klaviyo.
Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.
Thank you for five stars! Reach out any time! - Jon
I communicated with Lorraine regarding some questions on the widget and she was helpful! I'm still working on set-up and understanding all of the potential changes we can make as well as what that will look like on the customer side.
Super service and great product. Amazing customer support by JC helping with installation and customisation.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC
I've been looking for a referral app that would allow me to show a post-purchase pop to customers and make it easy for them to refer their friends. I tested a different app for over a week and got slow responses from their team, and the responses I did get were not thorough at all...then I found this app, and not only are the capabilities much more in line with what I was looking for, but support has been great - Derek Benito was extremely helpful and answered my questions quickly and thoroughly. I'm just getting started with Referral Candy, but the onboarding experience and capabilities are solid so far.