Referral Candy & Affiliate , 2 132 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
18 maj 2023

Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!

bered
Sverige
Ungefär en månad användning av appen
ReferralCandy svarade 9 juni 2023

You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :)
- Cris

19 maj 2023

JC was so helpful! I couldn't figure out how to make this worth doing but he definitely helped me make it all work out with the ideas that I had initially upon downloading it. So much appreciation for his kindness and patience!

GLAMISIMA
USA
4 månader användning av appen
ReferralCandy svarade 9 juni 2023

Pleasure to have assisted you with your queries. Please get back to us anytime you need help. :)
- JC

26 maj 2023

Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!

Plump it!
Storbritannien
10 månader användning av appen
ReferralCandy svarade 9 juni 2023

Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review.
- Jessa

9 september 2023

Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.

The Minimalist Wardrobe
Finland
2 månader användning av appen
ReferralCandy svarade 14 september 2023

We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine

1 augusti 2023

Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.

Jollof Nation (Trademark of Flawless Foods Inc.)
Kanada
Ungefär en månad användning av appen
ReferralCandy svarade 9 augusti 2023

Assisting our merchants is our top priority, and we also thank you for writing a wonderful feedback about our services. :)
- Cris

25 juni 2023

I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!

Langy Solar Lights
USA
4 månader användning av appen
ReferralCandy svarade 26 juni 2023

Pleasure is all mine. Thank you so much for your time and patience today, and for writing an amazing feedback about our support and app. :)
- JC

Redigerat 1 oktober 2023

I had initially written a 5 star review after being asked to many times by the (bordering on obsequious) customer support team.
Setup was fine, if rather time consuming.
Once in the testing phase, I noticed a couple of bugs - social media links didn't work on what they call the 'Share Page' and on mobile view , a horizontal scroll bar was visible on the front end - a sign that an element on the page was overflowing (a sign of poor web dev).
It's now been three weeks since raising the issues with support. Neither have been resolved and I was in fact told that to sort the mobile responsiveness issue, I should hire a web developer - TO FIX THEIR OWN POOR WEB DEVELOPMENT!
This left me pretty flabbergasted, to say the least.
I'm not a perfectionist, but we do have high standards and sloppy design like horizontal scroll on mobile and broken social links I'm afraid, fall way short.

Pixie Wing
Nya Zeeland
13 dagar användning av appen
ReferralCandy svarade 21 september 2023

Thanks again for writing this awesome review and we're also hoping that our services will generate MORE sales for you!
- Cris

16 november 2023

Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!

Pops Authentic
USA
Ungefär en timme användning av appen
ReferralCandy svarade 20 november 2023

Thanks as well for your time and for writing this review. You may reach out anytime you need assistance. :)
- Irene

3 maj 2023

Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!

Sseko Designs
USA
18 dagar användning av appen
ReferralCandy svarade 4 maj 2023

My pleasure to have assisted you with your concern. Thank you as well for this review. :)
- Innah

11 december 2023

Innah was the best- thanks for the rapid, clear instructions!

Premiumsupps
Australien
34 minuter användning av appen
ReferralCandy svarade 13 december 2023

You are most welcome, and thanks again for this review! :)
- Innah