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The support team is very responsive and very helpful. The service itself is also very good, with flexibility in designing rewards and editing each page.
The pleasure is mine! We are grateful for this positive feedback about our services and how I have supported you with your concerns. Please reach out anytime you need help. :)
- Jon
I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.
Thanks for all the help JC! JC was super helpful in resolving a problem we had and review our settings to make sure things were setup ok. Great service!
We really apprecite this feedback from you. Thank you so much and please reach out anytime you need assistance. :)
- JC
Lorraine was very helpful in answering our questions regarding initial referral emails and reminders! Great app and even better customer service.
Thank you for the kind words. Reach out any time! - Lorraine
Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!
Good Referral App. It was easy to setup. We went live with a referral program in just 10 mins. The support team is also friendly and prompt. Love the app.
We're glad Caye was able to help! - Derek
Lorraine was very patient and quick in answering several urgent questions I had - thanks so much for all your help!
We used this App to help build our database of customers and have already had our first referral within less than a week of setting up.
So glad to hear of your feedback! If you have any concerns, just let us know. - Jon
I'm new to the Referral Candy app, so I don't have any big results to brag on (yet). However, the customer service has been outstanding. The response time was quick and the information was very helpful. I look forward to working with the Referral Candy team to help build our sales.
JC helped me to resolve my subscription queries swiftly and efficiently. Very friendly and courteous. Love how responsive the support is. Thank you so much JC!
Thanks for the review! And, of course, you are always welcome! - JC